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Welcome to Cheap Skechers Store! These Terms and Conditions govern your use of our website located at shoehavensalestore.com and your purchases from our store. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions.

At Cheap Skechers Store, we value our customers and strive to provide affordable, authentic Skechers products with transparent policies. Please read these terms carefully before using our services.

1. User Responsibilities and Account Terms

1.1 Eligibility

To use our website and make purchases, you must be at least 18 years old or have parental consent. By using our services, you confirm that you meet these requirements.

1.2 Account Information

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

1.3 Accurate Information

You agree to provide current, complete, and accurate information for all transactions made through our website. It is your responsibility to update your information as needed to keep it current.

1.4 Prohibited Uses

You may not use our website for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

2. Products and Services Description

2.1 Product Information

We strive to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors accurately reflects the color of the products. All products are subject to availability, and we reserve the right to limit quantities.

2.2 Product Availability

All orders are subject to availability. If we are unable to fulfill your order, we will notify you and provide a full refund for any amounts charged.

2.3 Pricing Information

We reserve the right to change prices for products displayed at any time without notice. Sale prices are valid for the specified period only.

3. Orders and Payment Terms

3.1 Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase.

3.2 Payment Methods

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. By providing your payment information, you confirm that you are authorized to use the payment method.

3.3 Billing Information

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information so we can complete your transactions.

3.4 Order Confirmation

After placing an order, you will receive an email confirmation. This email constitutes our acceptance of your order and forms a contract between you and Cheap Skechers Store.

4. Shipping and Delivery

4.1 Processing Time

All orders are processed within 1-2 business days after payment confirmation.

4.2 Shipping Methods

We offer two shipping options:

  • Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Shipping fee: $12.95.
  • Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment.

4.3 Shipping Regions

We ship worldwide, excluding parts of Asia and some remote areas. You are responsible for any customs duties, taxes, or import fees that may apply to your order.

4.4 Delivery Issues

While we make every effort to deliver products within the estimated timeframe, delivery dates are not guaranteed. We are not liable for any delays in delivery beyond our control.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of you receiving your items. All items must be in original condition: unworn, unwashed, with all original tags attached, and in the original packaging.

5.2 Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on the following products if they have been removed from their original packaging or show signs of wear:

  • Flip Flops
  • Other Accessories

Additionally, all swimwear and intimate apparel are final sale and cannot be returned or exchanged.

5.3 Return Process

To initiate a return or exchange:

  1. Contact our team at [email protected] within 15 days of receiving your order.
  2. Include your order number and reason for return/exchange.
  3. Wait for approval and instructions from our customer service team.
  4. Securely pack the item in its original packaging with all tags and accessories.
  5. Mail your return to the address provided using a trackable shipping service.

5.4 Refund Processing

Once we receive and inspect your returned item, refunds will be processed within 3-5 business days. Your refund will be credited back to your original payment method. Please allow 7-10 business days for the refund to appear on your statement. Original shipping fees are non-refundable.

5.5 Exchanges

We’ll ship your new item once we receive the returned product. You will be responsible for shipping costs for the exchanged item. Price differences will be handled accordingly.

5.6 International Returns

International customers (excluding parts of Asia and some remote areas) are responsible for any customs duties or taxes associated with returning items. We cannot mark returned items as “gifts” on customs forms.

6. Intellectual Property

6.1 Website Content

All content on this website, including text, graphics, logos, images, and software, is the property of Cheap Skechers Store or our content suppliers and is protected by international copyright laws.

6.2 Trademarks

All Skechers trademarks, logos, and brand elements displayed on the site are the property of their respective owners. Our use of these trademarks does not imply any affiliation with or endorsement by Skechers.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include any resale or commercial use of this site or its contents.

7. Limitations of Liability

7.1 Product Use

Cheap Skechers Store shall not be liable for any injuries, damages, or losses resulting from the use of our products beyond the replacement cost of the product.

7.2 Website Operation

We do not guarantee that our website will be uninterrupted, secure, or error-free. We are not liable for any damages resulting from your inability to access or use our website.

7.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or accuracy of these external sites.

7.4 Maximum Liability

In no event shall Cheap Skechers Store’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using our website or purchasing products.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your data. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of California. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in San Jose, California.

10. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 1647 Emily Renzelli Boulevard, San Jose, US 95113

Thank you for choosing Cheap Skechers Store. We appreciate your business and are committed to providing you with quality Skechers products and excellent customer service.